Introduction

Welcome to Voyency! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website [www.voyency.com] and our services. By accessing or using our services, you agree to the terms outlined in this policy.

 

Information We Collect

Personal Information

When you interact with Voyency, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Details: Name, email address, phone number, and postal address.
• Travel Preferences: Destinations of interest, travel dates, and activity preferences.
• Payment Information: Credit card information and billing details for booking transactions.
• Account Information: Username, password, and profile information if you register for an account.
• Communication: Messages, feedback, and inquiries submitted through our contact forms or customer service.
• Photos: Photo of yourself to your profile, upload photos to a destination, or link your social media account to your Voyency account.

Non-Personal Information

We also collect non-personal information automatically as you navigate through our site:

• Usage Data: Pages visited, time spent on the site, and links clicked.
• Device Information: IP address, browser type, operating system, and device type.
• Location Data: Geographical location derived from your IP address.

 

We Use Your Information

We use your information to deliver and enhance our services, including:

• Personalization: Tailoring travel recommendations and offers based on your preferences.
• Transaction Processing: Managing bookings and payments securely.
• Customer Support: Responding to your inquiries and providing assistance.
• Marketing and Communications: Sending you promotional content and updates, with your consent.
• Website Improvement: Analyzing usage patterns to enhance the functionality and content of our website.
• Security: Protecting the integrity and security of our platform and user data.

 

Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties, including:

• Service Providers: Partners who assist us in delivering services (e.g., payment processors, travel suppliers).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
• Legal Requirements: To comply with legal obligations or respond to lawful requests by public authorities.
• Aggregated Data: We may share aggregated, non-personally identifiable information with partners for research and analytical purposes.

 

Cookies and Tracking Technologies

Voyency uses cookies and similar technologies to enhance your browsing experience. These tools help us understand your preferences and provide customized content. You can manage your cookie preferences through your browser settings.

 

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. While we strive to ensure the security of your information, no method is completely infallible, and we cannot guarantee absolute security.

 

Your Rights and Choices

You have the right to:

• Access and Correction: Review and update your personal information at any time.
• Opt-Out: Unsubscribe from marketing communications or withdraw consent where applicable.
• Data Deletion: Request the deletion of your personal data, subject to legal and operational considerations.
• Restrict Processing: Limit the way we use your information in certain circumstances. To exercise these rights, please contact us using the details provided below.

 

International Data Transfers

As Voyency operates globally, your data may be transferred and processed in countries outside your residence. We ensure these transfers comply with applicable data protection laws, aligning with standards maintained by global travel platforms.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website with the effective date.

 

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

 

Voyency Privacy Team

Email: privacy@voyency.com

Address: [Insert Company Address]

Phone: [Insert Phone Number]

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Thank you for choosing Voyency. Your trust is paramount to us, and we are committed to protecting your privacy.